Understanding Human Behaviour to Communicate More Effectively for Doctors in Training

Course ID: SW24-010

 

Associated Ladders of Learning:

• Recent Addition
• For more information please click here to find our Course Catalogue

Overview:

There are nearly 8 billion people on the planet.  That is a lot of different people with a lot of different personalities.

Medical professionals come across so many different personalities, presenting different behaviours, day in and day out.  Some people (and their behaviour) are easy to communicate with and others are not.  They don’t understand what you are trying to say, they don’t do what you ask of them and use behaviour that makes no sense to the other person.

This interactive workshop is designed to shed light on the different personality and behaviour types so we can learn to adapt the way we communicate to accommodate others, allowing for confident, assertive and effective communication.

Content:

1. Understand the different personality types and how this can affect behaviour.
2. Become more confident and assertive.
3. Improve your communication with colleagues and seniors.
4. Build resilience.
5. Handle conflict and difficult conversations with confidence. 

Audience:

CT1, CT2, ST1, ST2, ST3, ST4, ST5, ST6+, IMT1, IMT2, IMT3, or Public Health Trainee

Course Length:

This is a one day course starts at 09:30 and finishing at 15:00

Venue:

Online via Zoom

Booking for these courses will be taken on MaxCourse, our online booking system.

Information about how to use MaxCourse can be found on our website.

Please email england.facultydevelopment.sw@nhs.net with any questions, before and on the day.