HEE-SW Faculty Development Webinar: Managing Difficult Conversations

Category: Master Class - Other

Date: December 15th 2021 9:00am until 4:30pm

Location: Zoom

 

HEE-SW Faculty Development Webinar: Managing Difficult Conversations

series of study events available for  

HoS, DME, Deputy Deans, TPD’s and Senior Medical Educators 

 

Delivered over Zoom – please ensure you have the latest version installed on your desktop or smartphone!

 

Cohort 2: Wednesday 15th & Thursday 16th December 2021

Time: 09:00 - 16:30


Provider: Ann Terry & Alistair Duns

 

About the course:

●Understand what makes a conversation difficult and be able to prepare for it
● Recognise the importance of stress management before and during the interaction
● Identify the key components of a psychologically safe environment
● Utilise the skills of communication and listening to generate positive outcomes
● Describe strategies for handling difficult conversations

Please book directly through Max Course

Please email FacultyDevelopment.SW@hee.nhs.uk with any questions, before and on the day.