Providing Effective Feedback and Managing Challenging Conversations for ES/CS/SAS

Course ID: DT24-028

 

Associated Ladders of Learning:

• 1 - Coaching and Mentoring
• 2 - Communication
• 3 - Educational Teaching
• For more information please click here to find our Course Catalogue

Overview:

This workshop will allow you to become better equipped to provide effective feedback, manage challenging conversations, and support reflective practice.

Content:

1. Demonstrate the ability to give constructive feedback that is tailored to the educational context

2. Support individuals to reflect safely on their practice and critical incidents, enabling them to develop a deeper understanding of their strengths and areas for improvement

3. Appreciate the factors that can impact an individual’s performance and how to address them in a supportive and constructive manner

4. Develop increased self-awareness and understanding, through learning and feedback received, which will enable attendees to communicate with greater clarity and assertiveness

5. Develop skills in assertive communication to effectively manage challenging conversations and achieve positive outcomes

Audience:

Associate Dean Secondary Care, Associate DME, College/Specialty Tutor, Deputy Dean, DME, Dental Educational/Clinical Supervisor, Educational/Clinical Supervisor Secondary Care, HoS, SAS Doctor (Associate Specialist, Specialist, Speciality Doctor, Staff Grade, Tutor), TPD Secondary Care or Public Health Supervisor

Course Length:

This is a half day course, starting at 09:20 and finishing at 12:30.

Venue:

Online via Zoom

Booking for these courses will be taken on MaxCourse, our online booking system.

Information about how to use MaxCourse can be found on our website.

Please email england.facultydevelopment.sw@nhs.net with any questions, before and on the day. 

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